Sale Processing, Shipping and Delivery Times
Your credit card or PayPal payment will be processed immediately upon submission of your order to us. Shipping option selected must reflect shipping charges associated with your order. Should an order present to us without an accurate shipping option selected, we will adjust the order post-receipt to reflect actually charges associated with your delivery via the cheapest method available. All orders are considered final at time of order submission. We require 3-10 business days to process, pack, and ship your order to you, regardless of shipping method selected, unless otherwise noted within your order status updates OR unless a handcrafted or custom item has been ordered. Some hand-crafted, one-of-a-kind or special order items can take 4-6 weeks for delivery. We offer a multi-shipment option in these cases, should you prefer not to wait for all items to be ready to ship (additional charges will apply). Please note that shipment insurance is not provided for deliveries utilizing our standard USPS Priority Mail service. We will not be held responsible for packages after they leave our shipping department and are released to the postal service for delivery. We are not responsibible for loss, breakage or other delivery problems associated with your shipment UNLESS optional shipping insurance (provided by the United States Postal Service) is purchased. Claims on insured packages will be made through and processed through the US Postal Service, and not Spirit Tomes and Treasures, however we will assist you in filing any claims necessary should need arise. If you would like to purchase insurance for your package, please contact us immediately after you place your order at allspirit@netnitco.net and leave a telephone number where you can be reached. We will process a second transaction for shipping insurance at your request, manually via telephone. If you have any questions at any time, please do not hesitate to contact us via email at allspirit@netnitco.net or via telephone at (219) 374-7675. We're always happy to help! Out of Stock/Backorder/Discontinued Items Handling
In some instances, an item may go out of stock before we have an opportunity to update our website. We also may be notified of backorders or product discontinuances from our many manufacturers that can have an effect on orders placed within our online shopping system. In order to ensure timely delivery of your orders and bypass delays due to backorder, we will issue a refund for any out of stock, discontinued or backordered items on your order, along with any shipping charges if applicable, that can go toward the purchase of any order and can be used just like cash during checkout! All sales orders are to be considered final at time of checkout.Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Spirit Tomes and Treasures shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Spirit Tomes and Treasures shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your account charged. If your account has already been charged for the purchase and your order is cancelled, Spirit Tomes and Treasures shall immediately issue a credit to the account from which you originally submitted payment for the amount of the charge. We strive to keep the prices on our Internet Store current and in the rare instance of a pricing change that is significant, we will notify you of the pricing change and allow you to determine cancellation or provide authorization for an additional charge to cover the difference in pricing. Order Acceptance Policy
Price and Availability is Subject to Change Without Notice. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We at Spirit Tomes and Treasures reserve the right at any time after receipt of your order to accept or decline your order for any reason. In the event of pricing discrepancy, Spirit Tomes and Treasures reserves the right at any time after receipt of your order to change the price as stated by the policy and notify you of the pricing change and mutually decide upon next steps. Shipping charges are estimated at time of checkout. Any adjustments necessary to ensure shipping and handling charges are accurately charged to your account will happen without notice, prior to shipping your order to your designated location, according to the posted charges at the carrier and our aforementioned per-order handing charges as noted above. Printed Catalogs
We're sorry, but we currently do not offer printed catalogs. We add new items to our product line frequently, and each printed catalog edition would unfortunately be outdated before it was released. Additionally, the cost of printing paper catalogs is prohibitive at this time... and the life of a tree is invaluable to us! We are looking into solutions that will allow us to bring you a printed catalog, so please do keep checking back with us here on our website or, better yet, join our newsletter mailing list! Once it is made available, you will be notified.
Wholesale
We're sorry, but we do not offer wholesale accounts at this time. This may change in the future. Thank you for your interest! |
